Metso Renews Digital Services to Help Aggregates Customers Improve Uptime, Optimize Production

Metso is introducing its renewed digital services portfolio for aggregates customers, bringing digital solutions into one integrated offering. The new portfolio is designed to improve equipment uptime, enhance production performance and simplify everyday work for customers and distributors.

The unified digital portfolio is built to solve customers' operational challenges and consists of three modules: AI‑powered predictive maintenance, production performance and MyMetso digital access. Together, they provide real-time insights, remote monitoring capabilities and data‑driven recommendations that support safer, more resource-efficient and more productive aggregates operations.

"Our mission is to help our customers keep their plants running with confidence," said Jaakko Huhtapelto, vice president, technology and digital business of aggregates of Metso. "By combining proven digital technologies with decades of Metso crushing and screening expertise, we can make equipment easier to operate, maintain and optimize. The renewed portfolio, powered by connected equipment, advanced analytics and intuitive user experience, strengthens our value proposition and provides a future-ready digital foundation for our customers and partners."

AI-Powered Predictive Maintenance

The new AI-powered predictive maintenance service helps customers avoid unplanned downtime by identifying early signs of equipment issues before failures occur, according to Metso.

Key benefits include:

• Improved uptime: Detect anomalies early and prevent unexpected stoppages.

• Avoid major breakdowns: Reduce the risk of failures that lead to prolonged outages.

• Parts ready when needed: Know which parts will be required in advance.

• Proactive maintenance: Shift from reactive to planned maintenance.

The service analyzes live machine data and combines it with Metso's OEM knowledge and strong crusher expertise, delivering reliable recommendations directly through MyMetso digital platform. Predictive recommendations are immediately available for machines with existing Metso Metrics connectivity hardware. Upgrade kits are available for older machines.

Production Performance

Metso's new subscription-based production performance service boosts productivity and improves operator visibility across the crushing process. The production performance offering for contractors is part of the Metso Plus offering.

Key benefits include:

• Higher throughput: adaptive feed control (AFC) minimizes black belt time and keeps crushers at optimal load in multi-unit mobile crushing operations.

• Improved operator visibility: Full plant load and level information available inside the excavator or loader cabin.

• Reduced safety risks: Remote control, wireless interlocking and camera views.

• Lower fuel consumption and CO2 emissions per ton: Less idle time and more stable operation reduce energy use.

Field results show significant improvements, with AFC delivering a 5–15 percent increase in throughput depending on the application. Metso's patented control software continuously optimizes the process across the entire crushing train.

MyMetso Digital Access

The MyMetso digital platform provides Metso's aggregates distributors and customers with a single access point to digital solutions, machine data and support services. Features are role-based, ensuring users see information relevant to their daily work.

Key features include:

• Everything in one place: Parts information, machine data, service recommendations, fleet monitoring and support services.

• Find the right parts faster: OEM-linked equipment documentation ensures accuracy.

• 24/7 access from any device.

• Faster troubleshooting: Direct access to machine information and maintenance guidance.

MyMetso improves convenience and supports customer and distributor growth through improved visibility, faster quoting and opportunities for proactive customer support.

Launched at ConExpo-Con/AGG 2026

The renewed digital services portfolio was showcased at ConExpo-Con/AGG 2026, and was made available to customers in phases starting in March 2026. AI-powered predictive maintenance and MyMetso will be accessible globally, while production performance subscriptions will first be introduced in North America and Europe, with additional regions to follow.

For more information, visit metso.com/aggregates/digital-services/.