Wed April 05, 2023
Mellott has been making strides in the aggregate industry for more than a century, and continues to push towards the future, for itself and, more importantly, its customers.
With that mindset the company announced a muti million-dollar growth initiative at all its locations up and down the east coast, from Florida to Pennsylvania.
Joe Kastner, president of KastRock, said, "The KastRock team members are excited to partner with Mellott. With KastRock's reputation in Florida and the support we are receiving from the professionals at Mellott, our initiative of moving forward has no boundaries. Our Safety, Integrity, Commitment, Respect & Excellence will drive us towards that goal."
Mellott, KastRock and NorX will be increasing their warehouse capacity, parts inventory and equipment stock. Marion Machine is having a new service facility built along with a new equipment stockyard.
Mellott also will being getting a new portable plant speed line and will be increasing the MC portable plant capacity. NorX will be adding four new service technicians. KastRock will be adding service technicians as well as new service trucks.
Mellott's CEO, Rich Blake, said, "The customer service expectations have never been higher and with the lack of local experts and increasingly challenging supply chain issues, delayed shipments and access to knowledge have become our customer's top pain points. We have felt our customer's pain and have been working on a solution.
"Today, Mellott and our partners Marion, KastRock and NorX are investing millions of dollars into new facilities, local people, increased inventory and expanded repair capabilities. We have a fleet of service vehicles spanning the east coast and boast the greatest ability to work on the oldest and the latest crushing technology in our industry."
Jeremy Glaze, president of NorX, said, "What our customers appreciate most is our practical, dependable approach. They like seeing familiar faces. They like that local feel and culture. And that'll never change. The good thing is that now they can expect even more from us.
"It's everything we've been doing for decades, but on a bigger and better level, and the best part is that it's all still close to home."
"Our new East Coast regional service centers are located in the customer's market to serve one purpose: reduce crusher downtime which today must be measured in minutes and hours not days or weeks," Blake said.
"We are local families with world class facilities, seasoned experts and the largest crusher parts and equipment inventory east of the Mississippi. We perform local repairs with parts from local inventories to eliminate our customer's wait time as much as possible in comparison to waiting for parts to arrive from overseas or scheduling an out-of-town serviceman.
"Our parts and equipment availability guarantees our customers' success and our second-to-none service capabilities ensure that the crushers under our watch are the industry's most reliable."
For more information, visit www.mellottcompany.com.